In light of the report that was published by the official page of the Egyptian Cabinet Presidency on the social networking site Facebook, on the efforts of the government complaints system in monitoring and responding to citizens' complaints during June 2020, Damietta University came from the highest universities to achieve the complaints addressed to it, and the Ministry of Higher Education and Scientific Research came from the highest ministries to accomplish the complaints addressed to it. This comes in light of the guidance of Professor Dr .El Sayed Mohamad Dadour  the president of the university, to quickly decisively respond to all complaints received by the University through the government complaints system, in the framework of employing all the possibilities and capabilities of the university available to serve the university staff.